Returns & Exchanges
At Unze, we want you to be completely satisfied with your fashion purchase, which is why we offer a hassle-free 30-day return and exchange policy for all unworn items. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick resolution to your request.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Securely place the unworn items in their original packaging, ensuring all tags are attached and the original invoice is included inside the box.
Ship to Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
Quality Check & Refund
Once our team inspects the returned goods, we will process your refund to the original payment method or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing